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We change how IT Support and Services are provided.

Focusing on flexible, transparent and cost effective solutions and services. Stress-Free IT Support for businesses in Japan.

Desktop Support

Support for office PC’s, laptops and mobile devices.

IT Services

Give your staff a break from worrying about IT support. As a team we focus on your business.

Wireless Solutions

WiFi and mobile wireless tuning, implementation and support.

Corporate IT

Assist implementing your Corporate Technology, Software and Applications.

IT Audits

Stay current with global compliance and data protection. Ensure you are adhering to best practices.

Network Support

All network and Internet Connectivity support, ensuring the best connectivity possible.

Cloud Services

Step up into the cloud... with support various cloud solutions.

Phone Systems

We supply and support Cloud-based or on-site office PBX phone systems and solutions.

IT Project Management

Consider your mission completed, let us keep you on time, on budget and informed.

IT Security

Endpoint devices, Networks, PC and Physical office security, Access Control Systems and CCTV…. we help protect.

IT Procurement

Competitive pricing and sourcing of all your IT equipment.

IT Project Costing

From full project costing to 3rd party confirmation, we ensure you get the most cost effective options.

Office IT Infrastructure

The best technology implementation, enabling your staff to work more efficiently.

Vendor Management

Keeping your vendors under control and ensuring you have the best available to you.

Audio Visual

Video and audio conferencing, displays and presentation platforms, from large to small we got you.

Web & DTP Design

Over 15 years experienced creators: Web development, Web hosting, DTP design and printing service.

The development of our services is driven by the experience of our clients and vendors. From this we have formulated a pragmatic approach to achieve superior results. Professional oversight and a genuine investment in our client’s business strategy, enables us to collaborate to create successful outcomes for our partners.

Quick question about XRG services?


Better Support. Better Price

From providing basic IT support to managing telephone or Audio Video systems, IT upgrades and procurement we have affordable support plans to suit your business needs and budget.

Estimated client size Unlimited Up to 10 users Up to 50 users Up to 100 users Unlimited
Service period Unlimited Monthly Monthly Monthly Monthly
Unused balance rollover n/a n/a 2 months 2 months 2 months
On-site IT survey and report FREE FREE FREE FREE
On-site or remote PC support
Advise on IT topics and technology
Equipment warrantee handling
Data backup monitoring and recovery
Virus monitoring and reporting
Incident reporting via email
Incident reporting via phone
PBX management and solutions

Better Support. Better Price

Understanding of clients business strategy and project goals with full professional oversight at all levels and at fair prices. We have options to suit your business needs and budget right here.

Network, Systems Design and Management Desktop Support Construction and Administration
Senior Engineer, Manager IT Professional, Engineer IT Professional
Network Design PC support and configuration New Internet lines
High Availablity / Redundancy Network settings and configuration Furniture and office arrangement/td>
Firewall configration System and network manuals and documentation Furniture and office equipment disposal
Routers and Networking Design Phone system implementation and support Other IT administrative support
Project / Staff Management - -
Server configurations - -
Phone System Implementation - -


Identify! The key to a successful business is understanding the environment and requirements that surround it. The above services are all provided with professionalism and fair rates.


XRG manages and provides advanced, reliable, cost effective IT infrastructure services. We implement enterprise-level solutions with unmatched performance for each environment. We analyze your specific environment and provide our knowledge and expertise to suit your business model.


By providing the best security solution for your business, that enables future growth while protecting your company from today's threats. We help manage and protect your infrastructure and business-critical assets.


We provide 24 hour multilingual personalized user support via phone, email, remote access or onsite visit. Our goal is to put your satisfaction first, provide the right inline assistance at our superior service level, and resolve problems as quickly as possible. Maximizing your staff is in our interest.


XRG is a bespoke IT and security services group helping SMB, SME, Corporations and Government agencies empower and secure their business and operations. Located in Tokyo Japan, we assist foreign nationals and Japanese companies navigate the complex and sometimes tricky world of IT.

Our highly trained international team has extensive experience in all facets of ITC, data communications and security, ranging from Infrastructure, construction and administration to enduser support. Encompassing physical security, Network and Endpoint security to Identity and Access Management. Our pragmatic approach is reflected in the success of our customers. We offer professional managed services and support to suit your requirements and budget.

XRG Key Team Players

*Qualified *Certified *Recognized *Experienced
Our international team of professionals and experts are here to assist you.

Reception hours 9:00-18:00 Mon-Fri
Phone +81(0)3-5284-9609
Email Send via XRG contact form
Location Sakuma-cho Kanda Chiyoda-ku Tokyo 101-0025

XRG Partners


USA & Japan

SPEC Design Group

Australia & Japan