Focusing on flexible, transparent and cost effective solutions and services. Stress-Free IT Support for businesses in Japan.
Our international team of professionals and experts are here to assist you.
We ensure Implementation meets expectation.
We apply a proactive approach to help you manage your IT effectively. Identifying the weakest links and patterns centric to your environment, analyze and put into play proven solutions.
Focusing on flexible, transparent and cost effective solutions and services. Stress-Free IT Support for businesses in Japan.
Support for office PC’s, laptops and mobile devices.
Give your staff a break from worrying about IT support. As a team we focus on your business.
WiFi and mobile wireless tuning, implementation and support.
Assist implementing your Corporate Technology, Software and Applications.
Stay current with global compliance and data protection. Ensure you are adhering to best practices.
All network and Internet Connectivity support, ensuring the best connectivity possible.
Step up into the cloud... with support various cloud solutions.
We supply and support Cloud-based or on-site office PBX phone systems and solutions.
Consider your mission completed, let us keep you on time, on budget and informed.
Endpoint devices, Networks, PC and Physical office security, Access Control Systems and CCTV…. we help protect.
Competitive pricing and sourcing of all your IT equipment.
From full project costing to 3rd party confirmation, we ensure you get the most cost effective options.
The best technology implementation, enabling your staff to work more efficiently.
Keeping your vendors under control and ensuring you have the best available to you.
Video and audio conferencing, displays and presentation platforms, from large to small we got you.
Over 15 years experienced creators: Web development, Web hosting, DTP design and printing service.
The development of our services is driven by the experience of our clients and vendors. From this we have formulated a pragmatic approach to achieve superior results. Professional oversight and a genuine investment in our client’s business strategy, enables us to collaborate to create successful outcomes for our partners.
From providing basic IT support to managing telephone or Audio Video systems, IT upgrades and procurement we have affordable support plans to suit your business needs and budget.
| HOURLY | MONTHLY | MONTHLY | MONTHLY | MONTHLY | |
|---|---|---|---|---|---|
| Estimated client size | Unlimited | Up to 10 users | Up to 50 users | Up to 100 users | Unlimited |
| Service period | Unlimited | Monthly | Monthly | Monthly | Monthly |
| Unused balance rollover | n/a | n/a | 2 months | 2 months | 2 months |
| On-site IT survey and report | FREE | FREE | FREE | FREE | |
| On-site or remote PC support | |||||
| Advise on IT topics and technology | |||||
| Equipment warrantee handling | |||||
| Data backup monitoring and recovery | |||||
| Virus monitoring and reporting | |||||
| Incident reporting via email | |||||
| Incident reporting via phone | |||||
| PBX management and solutions |
Understanding of clients business strategy and project goals with full professional oversight at all levels and at fair prices. We have options to suit your business needs and budget right here.
| Network, Systems Design and Management | Desktop Support | Construction and Administration |
|---|---|---|
| Senior Engineer, Manager | IT Professional, Engineer | IT Professional |
| Network Design | PC support and configuration | New Internet lines |
| High Availablity / Redundancy | Network settings and configuration | Furniture and office arrangement/td> |
| Firewall configration | System and network manuals and documentation | Furniture and office equipment disposal |
| Routers and Networking Design | Phone system implementation and support | Other IT administrative support |
| Project / Staff Management | - | - |
| Server configurations | - | - |
| Phone System Implementation | - | - |
Identify! The key to a successful business is understanding the environment and requirements that surround it. The above services are all provided with professionalism and fair rates.
XRG manages and provides advanced, reliable, cost effective IT infrastructure services. We implement enterprise-level solutions with unmatched performance for each environment. We analyze your specific environment and provide our knowledge and expertise to suit your business model.
By providing the best security solution for your business, that enables future growth while protecting your company from today's threats. We help manage and protect your infrastructure and business-critical assets.
We provide 24 hour multilingual personalized user support via phone, email, remote access or onsite visit. Our goal is to put your satisfaction first, provide the right inline assistance at our superior service level, and resolve problems as quickly as possible. Maximizing your staff is in our interest.
XRG is a bespoke IT and security services group helping SMB, SME, Corporations and Government agencies empower and secure their business and operations. Located in Tokyo Japan, we assist foreign nationals and Japanese companies navigate the complex and sometimes tricky world of IT.
Our highly trained international team has extensive experience in all facets of ITC, data communications and security, ranging from Infrastructure, construction and administration to enduser support. Encompassing physical security, Network and Endpoint security to Identity and Access Management. Our pragmatic approach is reflected in the success of our customers. We offer professional managed services and support to suit your requirements and budget.
*Qualified *Certified *Recognized *Experienced
Our international team of professionals and experts are here to assist you.
| Reception hours | 9:00-18:00 Mon-Fri |
|---|---|
| Phone | +81(0)3-5284-9609 |
| Send via XRG contact form | |
| Location | Sakuma-cho Kanda Chiyoda-ku Tokyo 101-0025 |
